About us

Over 25 years of experience

– Lab Experience

About

Founded in 2022, but benefiting form over 25 years of experience, Lab Experience provides customer experience, citizen experience and employee experience consultancy to global clients.

LAB EXPERIENCE has extensive know-how in Contact Centre Operations, Sales, Quality Assurance and Customer Service (Physical, Digital and Phygital).

Our Core Industries

We have implemented over 100 projects to a range of sectors:

- Banking,
- Insurance & FinTech,
- Retail & Distribution,
- Hospitality & Tourism,
- Telecom & Information Technology,
- Public Service,
- Utilities,
- Transportation and Health Care.